Terms & Conditions
Thank you for visiting our website. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.
1. General Information
1.1. Ray Wellness is an Ayurvedic skincare brand providing products for kids.
1.2. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2. Product Information
2.1. All product descriptions, images, and information on this website are provided for general reference and may be subject to changes without notice.
2.2. We aim to provide accurate product details, but Ray Wellness does not warrant that the descriptions, ingredients, or any other content on the website are error-free or complete.
2.3. Users are encouraged to perform a patch test before using any product to avoid adverse reactions. Ray Wellness is not liable for any personal allergies or reactions that may occur.
3. Pricing and Payment
3.1. All prices displayed are in Indian Rupees (INR) and include applicable taxes unless specified otherwise.
3.2. Ray Wellness reserves the right to modify product pricing without prior notice.
3.3. Payments can be made through secure payment gateways integrated into the website. By using the payment services, you agree to their terms and conditions as well.
4. Shipping and Delivery
4.1. Orders will be processed within 3 working days, and delivery timelines depend on your location.
4.2. We are not responsible for delays caused by courier partners or external factors such as weather conditions or strikes.
4.3. Shipping charges, if applicable, will be displayed at checkout.
5. Cancellation and Returns
5.1. Orders can be cancelled only before they are shipped. Once shipped, cancellations are not permitted.
5.2. Due to the nature of skincare products, returns are only accepted if the product is received in a damaged or defective condition.
5.3. Refunds or replacements for damaged products must be requested within 7 days of delivery, with proof of purchase and photographic evidence of the damage.
6. Intellectual Property
6.1. All content on this website, including text, images, trademarks, logos, and designs, is the property of Ray Wellness and is protected under applicable copyright laws.
6.2. Unauthorized use of any content from this website is strictly prohibited.
7. User Responsibilities
7.1. Users are responsible for maintaining the confidentiality of their account information.
7.2. Any unauthorized access or use of this website that causes harm or disrupts services may lead to legal action.
8. Limitation of Liability
8.1. Ray Wellness is not liable for any direct, indirect, incidental, or consequential damages arising from the use of its products or website.
8.2. All products are provided "as is" without any warranties, either express or implied, except those mandated by Indian law.
9. Third-Party Links
9.1. This website may include links to external websites or services. Ray Wellness does not endorse or guarantee the content or services provided by third-party websites.
10. Governing Law
10.1. These terms and conditions shall be governed by and interpreted in accordance with the laws of India.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of our city.
11. Amendments
11.1. Ray Wellness reserves the right to update or modify these terms at any time without prior notice. The revised terms will be effective immediately upon being posted on this page.
12. Delivery Timeline
12.1.Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or logistical issues.
12.2 Get glowing skin and healthy hair in no time! Enjoy fast delivery within 3-5 business days on all orders from Ray Wellness
12.3 Need skincare or haircare products ASAP? We’ve got you covered with express shipping options, delivering in 2-4 business days!
12.4 Your wellness routine is just a few clicks away. Expect your Ray Wellness skincare and haircare products in 5-7 business days
12.5 From our warehouse to your door! Ray Wellness delivers your favorite beauty essentials within 3-6 business days, depending on location
12.6 Beauty should never be a wait! Get your Ray Wellness orders in 4-6 business days and start your skincare and haircare transformation
For any queries or clarifications, please contact us at info@raywellness.com